Needs From: The Volunteer Center of Whatcom County

Volunteer Tourism Ambassadors assist visitors, residents, and community members at our Visitor Information Centers by providing recommendations, insight, local knowledge, and general support. This volunteer role is ideal for individuals who enjoy engaging with the public and who take pride in sharing the best of Whatcom County.

What you will do

Greet and assist visitors with maps, knowledge and local resources Provide accurate information about attractions, events, outdoor activities, and regional amenities Offer clear directions and suggestions based on interests Support general visitor center operations and light administrative tasks Represent the organization with professionalism, courtesy, and local knowledge

Qualifications

Familiarity with Whatcom County’s attractions, or willingness to learn Strong customer service and communication skills Ability to multitask and respond to varied inquiries Friendly, positive, and reliable disposition Comfortable working in a public-facing environment

Time Commitment

One 3-hour shift per week (Minimum) Minimum commitment of three months Flexible scheduling available for interested volunteers

Volunteer Benefits

Familiarization tours to experience local attractions, hotels, and outdoor adventures Ongoing training and educational opportunities about the region Volunteer appreciation events and recognition activities Complimentary snacks available during shifts A rewarding opportunity to contribute to the community and connect with visitors